Better guidance when importing data from Shopify admin exports

Altera now detects when you upload order or product exports from Shopify's admin and provides clear steps to resolve the formatting issue.

OrdersProductsImports

Changelog

October 9, 2025


When uploading files to Altera, using the wrong format can be confusing. We now automatically detect if you’re trying to upload order or product exports from Shopify’s admin and provide clear guidance on how to fix it.


🔧 Improvements

  • Order export detection – Altera now recognizes when you upload an order export from Shopify’s admin and explains why it won’t work, including steps to properly copy orders between stores.
  • Product export guidance – Updated error messages for Shopify admin product exports to better explain missing data and provide recommended workflows.
  • Store-to-store workflow – Both error messages now recommend exporting from the source store with Altera and importing to the destination store to ensure complete data transfer.