---
title: Error codes now have one help article per area
date: 2026-09-28
description: Error and warning codes are split into nine smaller help articles, and some codes have new names. Old codes still link to the right place.
tags: ["Imports","Exports"]
categories: ["Changelog"]
url: https://www.getaltera.com/changelog/2026-09-28-error-codes-one-help-article-per-area/
---
The error codes article had grown to almost 600 codes, which made it slow to open on a phone and too long for AI assistants to read to the end. Error and warning codes now have one help article for each area of the app, such as products, orders, or remote connections.

---

### 🔧 Improvements

- **Smaller articles** - each code opens in a short article for its area, so the page loads fast and the explanation is easy to find (see [Error and warning codes](https://support.getaltera.com/en/articles/11490216-error-and-warning-codes)).
- **Fewer prefixes** - codes for sign-in, store access, API keys, and permissions now all start with `ACC`, and all job codes start with `JOB`.
- **Direct links for AI assistants** - the job status tool of the Altera connector now returns a link to the explanation of the job's error code.

### ⚠️ Heads-up

- **Renamed codes** - 32 codes have new names, for example `TSK003` is now `JOB011` and `TOKN001` is now `ACC003`. Each explanation shows its previous code.
- **Old links still work** - the [Error and warning codes](https://support.getaltera.com/en/articles/11490216-error-and-warning-codes) article lists every old and new code, and old codes in your job history link to the new explanation.