---
title: See why a product image failed in exports
date: 2026-06-30
description: Product exports now show the Shopify error and original URL for images that failed to process, instead of a blank cell.
tags: ["Products","Exports"]
categories: ["Changelog"]
url: https://www.getaltera.com/changelog/2026-06-30-see-why-product-images-failed-in-exports/
---


When Shopify can't process a product image (for example, the source URL no longer exists), it keeps the image on the product but marks it as failed. Exports used to leave those rows completely blank, so you had no way to tell which image broke or why.

### Improvements

- **Failed image details** - the **Image Src** column now shows the Shopify error and the original image URL for images that failed to process, so you can spot and fix broken media at a glance.
- **Alt text kept** - the **Image Alt Text** for a failed image is now preserved in the export instead of coming through empty.