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Match orders without the # prefix

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Import and export Shopify data with ease. Matrixify-compatible.

Available on Shopify App Store

Shopify stores order names with a leading # (like #1001), but many systems export them as bare numbers. The Name column now bridges that gap automatically.

Improvements
#

  • Optional # prefix - importing tracking or any other update with Name: 1001 matches Shopify’s #1001. The leading # is still allowed for files that include it.
  • Case- and whitespace-tolerant - alt-1001 matches #ALT-1001, and leading or trailing spaces are ignored.

Fixes
#

  • Tracking-only updates - updates that supply just a Name and tracking columns no longer fail with USR001 - Line items must have at least one line item when the file uses bare order numbers. The old behavior treated those rows as “not found” and tried to create a new order.

Only one leading # is normalized, so values like ##1001 are still treated as distinct. See the Name field reference for the full matching rules.