---
title: Match orders without the # prefix
date: 2026-05-16
description: Order imports now match `1001` to Shopify's `#1001`, so order numbers from external systems work without rewriting them.
tags: ["Orders","Imports"]
categories: ["Changelog"]
url: https://www.getaltera.com/changelog/2026-05-16-order-name-hash-optional/
---


Shopify stores order names with a leading `#` (like `#1001`), but many systems export them as bare numbers. The Name column now bridges that gap automatically.

### Improvements

- **Optional `#` prefix** - importing tracking or any other update with `Name: 1001` matches Shopify's `#1001`. The leading `#` is still allowed for files that include it.
- **Case- and whitespace-tolerant** - `alt-1001` matches `#ALT-1001`, and leading or trailing spaces are ignored.

### Fixes

- **Tracking-only updates** - updates that supply just a Name and tracking columns no longer fail with `USR001 - Line items must have at least one line item` when the file uses bare order numbers. The old behavior treated those rows as "not found" and tried to create a new order.

Only one leading `#` is normalized, so values like `##1001` are still treated as distinct. See the [Name field reference](https://support.getaltera.com/en/articles/11490221-order-fields#general-name) for the full matching rules.